CyberGhost VPN Review 2023: Features, Pricing & More
What Is CyberGhost VPN?
CyberGhost VPN is a virtual private network service that protects user data and online behaviour using advanced encryption techniques. In addition to VPN, CyberGhost offers several useful add-ons such as antivirus protection and a dedicated IP address. It is a popular service, boasting 38 million users and operating more than 9,000 servers across dozens of countries.
Founder and CEO Robert Knapp launched the CyberGhost company in 2011, though it was later acquired by Kape Technologies in 2017. In addition to CyberGhost VPN, Kape also owns ExpressVPN, Private Internet Access (PIA) and ZenMate. The brand is currently headquartered in Bucharest, Romania.
CyberGhost VPN is a service that allows you to mask your IP address and encrypt your internet traffic so that you can browse online anonymously and access geo-restricted content. It has over 9758 VPN servers in 91 countries and supports up to 7 devices simultaneously. You can download CyberGhost VPN for Windows, macOS, Android, iOS, Linux, and other devices. It also offers a 45-day money-back guarantee and a 24/7 live customer support service.
Pros
The advantages of signing up for CyberGhost VPN include:
- Competitive pricing: CyberGhost VPN is an affordable option when compared to similar services. Paying for a two-year contract may cost less than what you’d pay annually with some VPN service providers.
- Internet speed: By selecting “best location,” CyberGhost links you to the fastest nearby server for maximum internet speeds, letting you stream shows or movies and enjoy gaming without lag.
- Dedicated IP address: Instead of sharing an IP with other users, CyberGhost gives you the option to set up your dedicated IP address, letting you add another layer of privacy.
- Antivirus and security add-ons: CyberGhost provides downloadable antivirus protection on Windows. Should it come across a threat, it automatically blocks and quarantines it.
- Thousands of servers worldwide: CyberGhost VPN has more than 9,000 servers across 91 countries. No matter where you are in the world, there is a fast and easy-to-access option nearby.
- Access to “no spy” servers: By upgrading to a six-month or annual service, you can use CyberGhost’s “no spy” servers, servers that are maintained end-to-end in-house and cannot be accessed by a third party.
Cons
Some drawbacks to using CyberGhost VPN are:
- The paid plan required to get a “free” trial: You can test out CyberGhost VPN for free, but only for about a day. The closest you can get to a trial is by signing up for the service and taking advantage of the money-back guarantee.
- Parent company concerns: CyberGhost was purchased by Kape Technologies, which also owns popular VPN services such as ExpressVPN and Private Internet Access. Some have expressed concerns about Kape’s policies and behaviours and worry it might negatively impact the quality or reliability of CyberGhost VPN.
- Not as many servers as some competitors: While having more than 9,000 generally guarantees ease of access to VPN servers across the globe, there are rival VPN services with many more servers to choose from.
Importance of using CyberGhost VPN for Online Security
Using CyberGhost VPN for online security and privacy is important because it can help you to:
- Hide your IP address and location from websites, trackers, advertisers, hackers, and government agencies. This way, you can avoid being tracked, profiled, or targeted by malicious parties.
- Encrypt your internet traffic with military-grade 256-bit AES encryption and world-class VPN protocols (like OpenVPN and IKEv2) to protect your data from interception, tampering, or theft. This way, you can prevent anyone from snooping on your online activity or stealing your personal information.
- Access geo-restricted content such as streaming services, games, news, social media, and more by connecting to one of the 9758 VPN servers in 91 countries that CyberGhost VPN offers. This way, you can bypass censorship and enjoy the internet without boundaries.
- Torrent anonymously and safely by using dedicated P2P servers that hide your IP address and encrypt your traffic. This way, you can avoid legal troubles or ISP throttling when downloading files.
- Enjoy a no-logs policy that guarantees that CyberGhost VPN does not store or share any user information, such as IP addresses, browsing history, data transferred, VPN servers used, or files downloaded. This way, you can trust that your privacy is respected and uncompromised.
CyberGhost VPN Features
CyberGhost VPN is a service that offers a range of features to enhance your online security and privacy. Here are some of the main features of CyberGhost VPN:
EncryptionandProtocols
– CyberGhost VPN uses 256-bit AES encryption, which is the industry standard for securing online data. This means that your internet traffic is scrambled and unreadable to anyone who tries to intercept it.
– CyberGhost VPN also supports various VPN protocols, such as WireGuard®, IKEv2, and OpenVPN. These protocols determine how your traffic is encrypted and transmitted through the VPN tunnel. You can choose the protocol that suits your needs and preferences.
Servers and Locations
– CyberGhost VPN has a huge network of 9574 servers in 91 countries. This gives you plenty of options to change your virtual location and access geo-restricted content.
– CyberGhost VPN also has speciality servers that are optimized for specific purposes, such as streaming, gaming, and torrenting. These servers offer fast speeds, unlimited bandwidth, and compatibility with various platforms.
Privacy and Security
– CyberGhost VPN follows a strict no-logs policy, which means that it does not store or share any user information, such as IP addresses, browsing history, data transferred, VPN servers used, or files downloaded. This policy has been verified by an independent audit by Deloitte.
CyberGhost VPN also provides additional features to protect your privacy and security, such as:
-Kill Switch: This feature blocks all internet traffic if your VPN connection is ever disrupted, preventing any data leaks.
– DNS Leak Protection: This feature routes your online traffic through CyberGhost’s private DNS servers, preventing any third parties from seeing your DNS requests.
– Wi-Fi Protection: This feature automatically launches the VPN when you join an unsecured network, protecting your data from hackers and snoopers.
– Dedicated IP: This feature allows you to get a token-based IP address of your own, which can improve your online security and access to certain websites.
– Split Tunneling: This feature allows you to choose which apps and websites can bypass the VPN tunnel, giving you more control over your online traffic.
OtherFeatures
– CyberGhost VPN offers a generous 45-day money-back guarantee, which means that you can try the service risk-free for 45 days and get a full refund if you are not satisfied.
– CyberGhost VPN also provides a 24/7 live customer support service, which means that you can get in touch with friendly and helpful staff anytime via live chat or email.
User Interface and User Experience of CyberGhost VPN
CyberGhost VPN has a user interface and user experience that is designed to be easy to use and understand for both beginners and advanced users. Here are some of the main aspects of CyberGhost VPN’s UI and UX:
App Design
- CyberGhost VPN has apps for various devices and platforms, such as Windows, macOS, Android, iOS, Linux, Android TV, Amazon Fire TV Stick, routers, Smart TVs, game consoles, and more.
- The apps have a simple and sleek design that uses dark colours and minimalistic icons. The main screen shows your current connection status, your IP address, your server location, and a large power button to connect or disconnect the VPN.
- The apps also have a sidebar menu that gives you access to various features and options, such as servers, smart rules, connection features, account settings, support, and more.
Server Selection
- CyberGhost VPN has a huge network of 9574 servers in 91 countries. You can choose your server location from a list or a map view. You can also search for a specific country or city using the search bar.
- CyberGhost VPN also has speciality servers that are optimized for specific purposes, such as streaming, gaming, and torrenting. You can access these servers from the servers menu by selecting the corresponding tab. You can also see the name of the streaming channel or game that each server is compatible with.
Smart Rules
– CyberGhost VPN has a feature called smart rules, which allows you to customize your VPN settings based on various scenarios and conditions. You can access this feature from the sidebar menu by selecting the smart rules tab.
Smart rules include:
– Wi-Fi protection: This feature allows you to automatically launch the VPN when you join an unsecured network or a specific network of your choice.
– Exceptions: This feature allows you to choose which apps and websites can bypass the VPN tunnel, giving you more control over your online traffic.
– App protection: This feature allows you to automatically launch the VPN when you open a specific app of your choice.
– App launch: This feature allows you to automatically launch a specific app of your choice when you connect to the VPN.
– CyberGhost VPN has a feature called connection features, which allows you to enable or disable various security and privacy features that enhance your VPN experience. You can access this feature from the sidebar menu by selecting the connection features tab.
Connection features include:
– Block ads: This feature allows you to block annoying and intrusive ads that may slow down your browsing or compromise your privacy.
– Block malicious websites: This feature allows you to block websites that may contain malware, phishing, or other threats.
– Block online tracking: This feature allows you to block trackers that may collect your online activity or personal information.
– Automated HTTPS redirect: This feature allows you to force websites to use HTTPS encryption whenever possible, ensuring a more secure connection.
– Data compression: This feature allows you to reduce your bandwidth usage and improve your speeds, especially on mobile devices.
How to troubleshoot connection issues with CyberGhost VPN
If you are having connection issues with CyberGhost VPN, you can try the following steps to troubleshoot them:
Check Your VPN Protocol
– CyberGhost VPN supports three VPN protocols: WireGuard, OpenVPN, and IKEv2. You can change your VPN protocol from the settings menu of the app. Try switching to a different protocol and see if that solves the issue.
– For WireGuard, you can also try changing the MTU size from the settings menu. This is a value that determines the maximum size of data packets that can be transmitted through the VPN tunnel. Try using the small value, which may improve your connection stability.
Change Your Server Location
– CyberGhost VPN has a huge network of 9574 servers in 91 countries. You can choose your server location from a list or a map view. You can also search for a specific country or city using the search bar.
– Sometimes, certain servers may be overloaded, blocked, or malfunctioning. Try connecting to a different server location and see if that improves your connection speed and reliability.
Restart Your Device and Router
– Sometimes, a simple restart of your device and router can fix some connection issues. This can clear any temporary glitches or cache issues that may interfere with your VPN connection.
– To restart your device, simply turn it off and on again. To restart your router, unplug it from the power source, wait for a few seconds, and plug it back in.
Reinstall the App
– If restarting your device and router does not help, you may need to reinstall the app. This can fix any corrupted or missing files that may cause connection problems.
– To reinstall the app, first uninstall it from your device. Then, download the latest version of CyberGhost VPN from the official website or your app store. Follow the installation instructions and try connecting again.
Disable IPv6 Support
– IPv6 is a newer version of the Internet Protocol that assigns unique addresses to every device on the Internet. However, some VPNs may not support IPv6 or may have compatibility issues with it.
To disable IPv6 support on your device, follow these steps:
– For Windows: Go to Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings. Right-click on your network adapter and select Properties. Uncheck Internet Protocol Version 6 (TCP/IPv6) and click OK.
– For macOS: Go to System Preferences > Network > Advanced > TCP/IP. Set Configure IPv6 to Off and click OK.
– For Android: Go to Settings > Network & Internet > Advanced > Private DNS. Set it to Off.
– For iOS: Go to Settings > Wi-Fi > (i) icon next to your network name. Turn off Configure IP and Configure DNS.
– For Linux: Follow this guide.
Disable Any Third-Party Firewall or Antivirus Software
– Some firewall or antivirus software may block or interfere with your VPN connection. This can happen if they detect your VPN as a potential threat or if they have strict security settings.
– To disable any third-party firewall or antivirus software on your device, follow these steps:
– For Windows: Go to Control Panel > System and Security > Windows Defender Firewall > Turn Windows Defender Firewall on or off. Select Turn off Windows Defender Firewall for both private and public network settings and click OK. To disable any antivirus software, right-click on its icon in the system tray and select Disable or Exit.
– For macOS: Go to System Preferences > Security & Privacy > Firewall > Turn Off Firewall. To disable any antivirus software, right-click on its icon in the menu bar and select Quit or Uninstall.
– For Android: Go to Settings > Apps & notifications > See all apps. Tap on the firewall or antivirus app and select Force Stop or Uninstall.
– For iOS: Go to Settings > General > Device Management. Tap on the firewall or antivirus app and select Remove Management or Delete App.
– For Linux: Follow this guide.
Repair Virtual Network Card Using the CyberGhost VPN Function
– CyberGhost VPN uses a virtual network card to create a secure tunnel between your device and the VPN server. Sometimes, this virtual network card may get damaged or disabled by conflicts with other software.
– To repair the virtual network card using the CyberGhost VPN function, follow these steps:
– Launch the CyberGhost VPN app and go to Settings (the Cogwheel icon) > CyberGhost VPN > Repair Virtual Network Card.
– Click on Repair and wait for the process to complete.
– Restart your device and try connecting again.
Contact Customer Support
– If none of the above steps helps, you may need to contact the customer support team of CyberGhost VPN. They can help you with more specific and advanced troubleshooting steps.
– You can contact the customer support team via live chat or email. To access the live chat, go to the official website of CyberGhost VPN and click on the chat icon at the bottom right corner. To send an email, go to this link and fill out the form.
CyberGhost VPN Performance and Speed
CyberGhost VPN is a service that claims to offer fast and reliable performance and speed for online gaming, streaming, torrenting, and browsing. But how does it perform in real-world tests? Here are some of the main aspects of CyberGhost VPN’s performance and speed:
Speed Test Results
- Speed tests are a common way to measure the performance and speed of a VPN service. They involve connecting to a VPN server and measuring the download and upload speeds, latency, and ping of the connection. These metrics can vary depending on various factors, such as your location, server load, network conditions, device specifications, etc.
- According to some speed tests conducted by independent reviewers, CyberGhost VPN offers fast and consistent speeds for most locations, with an average decrease in speed of only 30%. This is better than most competitors and means that you can enjoy smooth online gaming and streaming without buffering or lagging.
- However, some speed tests also show that CyberGhost VPN has slower performance for some distant servers, such as Australia¹³. This means that you may experience some speed drops or connection issues if you connect to a server that is far away from your physical location.
WireGuard Protocol
- WireGuard is a new VPN protocol that is designed to offer faster speeds and better privacy than traditional protocols, such as OpenVPN and IKEv2. CyberGhost VPN supports WireGuard as one of its VPN protocols, which you can choose from the settings menu of the app.
- WireGuard uses a lightweight codebase and state-of-the-art encryption to create secure and efficient VPN tunnels. It also uses a new concept called roaming IPs, which allows you to switch between different network interfaces without losing your VPN connection.
- WireGuard is widely regarded as the future of VPN protocols, as it can offer faster speeds, lower battery consumption, and more stability than other protocols. However, it is still in development and may have some security issues or compatibility problems with some devices or platforms.
Streaming and Torrenting
- Streaming and torrenting are two popular activities that require fast and reliable VPN performance and speed. Streaming involves watching video content from online platforms, such as Netflix, Hulu, BBC iPlayer, etc. Torrenting involves downloading or uploading files from peer-to-peer networks, such as BitTorrent.
- CyberGhost VPN offers good performance and speed for both streaming and torrenting. It can unblock most streaming platforms, such as Netflix US, BBC iPlayer, Amazon Prime Video, etc., by connecting to one of its speciality servers that are optimized for streaming. However, it may not be able to unblock some platforms, such as Disney Plus or Netflix UK.
- CyberGhost VPN also supports torrenting on most of its servers. It has dedicated P2P servers that are optimized for torrenting. These servers offer fast speeds, unlimited bandwidth, and compatibility with various torrent clients. However, torrenting may be illegal or restricted in some countries, so you should always check the local laws before engaging in this activity.
CyberGhost VPN Security and Privacy
CyberGhost VPN is a service that claims to offer high levels of security and privacy for your online activity. It uses various features and technologies to protect your data and identity from trackers, hackers, advertisers, and government agencies. Here are some of the main aspects of CyberGhost VPN’s security and privacy:
Encryption and Protocols
- CyberGhost VPN uses 256-bit AES encryption, which is the industry standard for securing online data. This means that your internet traffic is scrambled and unreadable to anyone who tries to intercept it.
- CyberGhost VPN also supports various VPN protocols, such as WireGuard, OpenVPN, and IKEv2. These protocols determine how your traffic is encrypted and transmitted through the VPN tunnel. You can choose the protocol that suits your needs and preferences from the settings menu of the app.
- WireGuard is a new VPN protocol that is designed to offer faster speeds and better privacy than traditional protocols. It uses a lightweight codebase and state-of-the-art encryption to create secure and efficient VPN tunnels. It also uses a new concept called roaming IPs, which allows you to switch between different network interfaces without losing your VPN connection.
- OpenVPN is an open-source VPN protocol that is widely regarded as one of the most secure and reliable protocols. It uses strong encryption algorithms and can bypass firewalls and censorship. However, it may be slower than other protocols due to its complexity.
- IKEv2 is a VPN protocol that is known for its stability and performance. It can quickly reconnect to the VPN server if your connection drops or changes. It also supports multiple encryption algorithms and can work well on mobile devices. However, it may not be compatible with some platforms or networks.
No-Logs Policy
- CyberGhost VPN follows a strict no-logs policy, which means that it does not store or share any user information, such as IP addresses, browsing history, data transferred, VPN servers used, or files downloaded.
- This policy has been verified by an independent audit by Deloitte, which adds more credibility and transparency to its claims. You can read the full audit report here.
- CyberGhost VPN is also based in Romania, which is a privacy-friendly jurisdiction that does not belong to any surveillance alliances or data retention laws. This means that it is not legally obliged to collect or hand over any user data to any third parties.
Connection Features
CyberGhost VPN has a feature called connection features, which allows you to enable or disable various security and privacy features that enhance your VPN experience. You can access this feature from the sidebar menu by selecting the connection features tab.
Connection features include:
- Block ads: This feature allows you to block annoying and intrusive ads that may slow down your browsing or compromise your privacy.
- Block malicious websites: This feature allows you to block websites that may contain malware, phishing, or other threats.
- Block online tracking: This feature allows you to block trackers that may collect your online activity or personal information.
- Automated HTTPS redirect: This feature allows you to force websites to use HTTPS encryption whenever possible, ensuring a more secure connection.
- Data compression: This feature allows you to reduce your bandwidth usage and improve your speeds, especially on mobile devices.
Dedicated IP
- CyberGhost VPN offers an optional feature called dedicated IP, which allows you to get a token-based IP address of your own, which can improve your online security and access to certain websites.
- A dedicated IP means that you will have the same IP address every time you connect to the VPN server. This can prevent you from being blocked by streaming platforms, online banking services, or other websites that may flag shared IPs as suspicious or abusive.
- However, a dedicated IP also means that you will lose some of your anonymity, as other sites can recognize you based on your IP address. You should only use this feature if you need it for specific purposes.
CyberGhost VPN Prices In Details
CyberGhost VPN is a service that offers various subscription plans with different prices and discounts. The price of CyberGhost VPN depends on the length of your commitment and the features you choose. Here are some of the main aspects of CyberGhost VPN’s price:
Free Trial
CyberGhost has perhaps one of the least impressive free trials of any paid service, offering 24-hour access to potential customers. The idea is that users would be better off simply paying for premium features and then making use of the company’s money-back guarantee if they aren’t satisfied. However, a 24-hour window isn’t the best for getting a thorough impression.
The good news is that while the free window may be small, there are no traps or tricks. For instance, you do not have to give away your credit card information to gain access. Every feature is available, and you can use them without needing to pay anything at all.
Should you sign up for the service but aren’t satisfied, your refund window varies on your service plan. Monthly subscribers have 14 days of signing up to exercise the money-back guarantee. The window expands to 45 days for those with subscriptions of six months or more.
Monthly Plan
The monthly plan is the most flexible option, as it allows you to pay for the service on a month-to-month basis. However, it is also the most expensive option, as it costs $12.99 per month. This is higher than the average of $9.78 per month for other VPNs, and much higher than the $5.32 per month that Mullvad VPN, an Editors’ Choice winner, charges.
Annual Plan
The annual plan is a more affordable option, as it allows you to save 50% compared to the monthly plan. It costs $5.99 per month, billed $71.88 every year¹²³. This is lower than the average of $65.82 per year for other VPNs.
– The annual plan includes all the basic features of CyberGhost VPN, as well as access to the NoSpy servers for free. It also comes with a longer money-back guarantee of 45 days, compared to 14 days for the monthly plan.
Two-Year Plan
The two-year plan is the best value option, as it allows you to save 84% compared to the monthly plan. It costs $2.11 per month, billed $56.97 every two years. This is one of the cheapest prices among all the VPNs we’ve reviewed.
The two-year plan includes all the basic features of CyberGhost VPN, as well as access to the NoSpy servers for free. It also comes with a longer money-back guarantee of 45 days. Additionally, it offers three months of free service as a bonus.
Optional Features
CyberGhost VPN also offers some optional features that you can add to your subscription for an extra cost. These include:
– Dedicated IP: This feature allows you to get a token-based IP address of your own, which can improve your online security and access to certain websites. It costs $5 per month if you pay monthly, $4.25 per month if you pay annually, or $3.75 per month if you pay every two years.
– CyberGhost Privacy Suite: This feature allows you to get a bundle of security tools for your Windows devices, such as antivirus, anti-malware, software updater, privacy guard, and ID guard. It costs $6.99 per month if you pay monthly or annually, or $5.99 per month if you pay every two years.
CyberGhost VPN Additional Benefits
CyberGhost VPN is a service that offers more than just basic VPN features. It also has some additional features and benefits that can enhance your online experience and security. Here are some of them:
Streaming and Torrenting
CyberGhost VPN is a great choice for streaming and torrenting, as it has dedicated servers that are optimized for these activities. You can access these servers from the servers menu by selecting the streaming or torrenting tab.
– Streaming servers can unblock the most popular streaming platforms, such as Netflix US, BBC iPlayer, Amazon Prime Video, Hulu, Disney+, and more. You can also see the name of the streaming channel that each server is compatible with. However, CyberGhost VPN may not be able to unblock some platforms, such as Netflix UK or Disney Plus.
– Torrenting servers support P2P downloads and uploads safely and anonymously. They offer fast speeds, unlimited bandwidth, and compatibility with various torrent clients. However, torrenting may be illegal or restricted in some countries, so you should always check the local laws before engaging in this activity.
NoSpy Servers
– CyberGhost VPN offers access to a special category of servers called NoSpy servers. These are high-security servers that are located in Romania, where CyberGhost VPN is based.
– NoSpy servers are owned and operated by CyberGhost VPN itself, unlike other servers that are rented from third-party providers. This means that CyberGhost VPN has full control over the hardware and software of these servers, ensuring a higher level of privacy and security.
– NoSpy servers also use premium hardware components and dedicated uplinks to offer faster speeds and better performance than regular servers. They are ideal for users who want extra protection for their sensitive data or online activities.
Dedicated IP
– CyberGhost VPN offers an optional feature called dedicated IP, which allows you to get a token-based IP address of your own, which can improve your online security and access to certain websites.
– A dedicated IP means that you will have the same IP address every time you connect to the VPN server. This can prevent you from being blocked by streaming platforms, online banking services, or other websites that may flag shared IPs as suspicious or abusive.
– However, a dedicated IP also means that you will lose some of your anonymity, as other sites can recognize you based on your IP address. You should only use this feature if you need it for specific purposes.
– CyberGhost VPN offers an optional feature called CyberGhost Privacy Suite, which is a bundle of security tools for your Windows device. It includes antivirus, anti-malware, software updater, privacy guard, and ID guard.
– Antivirus protects your device from viruses, ransomware, spyware, and other threats. It uses cloud-based scanning technology to detect and remove malware in real time.
– Anti-malware protects your device from malicious software that may harm your system or steal your data. It uses artificial intelligence and machine learning to identify and block malware before it infects your device.
– Software Updater keeps your software up to date with the latest patches and fixes. It scans your device for outdated or vulnerable software and automatically updates them for you.
– Privacy guard protects your privacy by blocking unwanted access to your webcam, microphone, keyboard, clipboard, and browser data. It also prevents Windows from collecting your personal information or sending it to Microsoft.
– ID guard protects your identity by monitoring your email addresses and passwords for any data breaches or leaks. It alerts you if any of your credentials are compromised and helps you change them quickly.
CyberGhost VPN vs NordVPN Explain
CyberGhost VPN and NordVPN are both popular and reputable VPN services, but they have some differences that may affect your choice depending on your needs and preferences. Here are some of the main aspects that distinguish them:
Security
– Both VPNs use 256-bit AES encryption, which is the industry standard for securing online data. They also support various VPN protocols, such as OpenVPN, IKEv2, and WireGuard.
– However, NordVPN uses a proprietary version of WireGuard called NordLynx, which is designed to offer faster speeds and better privacy than the original protocol. CyberGhost uses a basic WireGuard implementation, which may have some security issues.
– NordVPN also offers some unique security features that CyberGhost lacks, such as Tor over VPN, obfuscated servers, and double VPN. These features can enhance your anonymity and bypass censorship in restrictive countries.
– CyberGhost has a data compression option, which can reduce your bandwidth usage and improve your speeds, especially on mobile devices.
Speed
– Both VPNs offer fast and reliable speeds for streaming, gaming, torrenting, and browsing. However, the actual speed performance may vary depending on various factors, such as your location, server load, network conditions, device specifications, etc.
– According to some speed tests conducted by independent reviewers, NordVPN and CyberGhost have similar results in terms of download and upload speeds, latency, and ping. However, some tests show that NordVPN has a slight edge over CyberGhost in terms of consistency and stability.
Privacy
– Both VPNs follow a strict no-logs policy, which means that they do not store or share any user information, such as IP addresses, browsing history, data transferred, VPN servers used, or files downloaded.
– However, NordVPN’s no-logs policy has been verified by an independent audit by Deloitte, which adds more credibility and transparency to its claims. CyberGhost has not undergone any external audits yet.
– NordVPN is also based in Panama, which is a privacy-friendly jurisdiction that does not belong to any surveillance alliances or data retention laws. CyberGhost is based in Romania, which is also a safe location for privacy, but it is still part of the European Union, which may pose some risks in the future.
Price
– Both VPNs offer various subscription plans with different prices and discounts. However, CyberGhost is generally cheaper than NordVPN, especially if you opt for longer-term plans.
– For example, at the time of writing this response, CyberGhost offers an 18-month plan for $2.75 per month (billed $49.50 every 18 months), while NordVPN offers a 2-year plan for $3.71 per month (billed $89 every 2 years).
– CyberGhost also offers a longer money-back guarantee than NordVPN: 45 days vs 30 days. This gives you more time to try the service risk-free and get a full refund if you are not satisfied.
Ease of Use
– Both VPNs have user-friendly apps for various devices and platforms, such as Windows, macOS, Android, iOS, Linux, Android TV, Amazon Fire TV Stick, routers, Smart TVs, game consoles, and more¹²³. You can secure up to 7 devices simultaneously with one subscription from either VPN.
– However, NordVPN has a more intuitive and sleek interface than CyberGhost. It also has more features and options that are easy to access and customize. CyberGhost has a more cluttered and outdated design that may confuse some users.
Customer Service
– Both VPNs provide a 24/7 live customer support service via live chat or email. They also have extensive knowledge bases and FAQs on their websites that can help you with common issues and questions.
– However, NordVPN has a more responsive and helpful customer support team than CyberGhost. It also has more positive reviews from users who have contacted the support service. CyberGhost has some complaints about slow and unprofessional support agents.
CyberGhost vs. PIA
Though previously outright competitors, the Kape acquisition makes CyberGhost and PIA somewhat sister companies. Even so, the service offerings aren’t uniform, and there are reasons to prefer one VPN over the other.
CyberGhost is available in more countries, with a far greater streaming speed than PIA. Alternatively, PIA boasts far more servers worldwide and can be used on more devices at a time. PIA has a longer free trial window, but CyberGhost subscribers can potentially get their money back after 45 days compared to 30 days with PIA.
CyberGhost VPN vs. TorGuard VPN
Our VPN speed tests place TorGuard VPN ahead of CyberGhost VPN, however, when it comes to security, CyberGhost has a sturdier reputation. TorGuard previously got caught up in a major breach, and it hasn’t been as upfront about the impact as some would prefer. Additionally, TorGuard does not provide a transparency report. Users most concerned with openness and a lack of data leaks may prefer to use CyberGhost.
Moreover, CyberGhost is less expensive than TorGuard while using nearly three times as many servers.
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