Fiverr is a global online marketplace for freelance services. Fiverr’s platform connects freelancers (sellers) to people or businesses looking to hire (buyers). Listings on Fiverr are diverse and range from “get a well-designed business card” to “help with HTML, JavaScript, CSS, and jQuery”. Fiverr takes its name from the $5 asking price attached to all tasks when the company was founded in 2010 in Tel Aviv. These days many sellers charge much more. Freelancers work from a variety of workplaces, ranging from home to office. The platform is global, with freelancers and businesses spanning an estimated 160 countries. Fiverr went public in 2019. Today it is a multi-billion-dollar global marketplace.
Fiverr is a marketplace, not a job site. Instead of employers posting job ads for a freelancer to apply to, service providers create a storefront of their offerings and clients can choose from predetermined gigs, based on what best suits their needs. Fiverr focuses on short-term gigs with very fast turnaround times, usually within 72 hours. Gigs on Fiverr tend to be smaller — a single blog post or photo — instead of an entire month’s worth of content or all the images a client needs. The smaller gig scope allows for faster turnaround and the ability to easily test a working relationship.
Fiverr has over 380 user reviews and ratings on G2, with an average score of 4.3 out of 5 stars. You can also read customer service reviews of Fiverr on Trustpilot, where it has a 4-star rating based on over 9,000 reviews. However, some users have complained about Fiverr’s customer service, credit card issues, low-quality gigs, and lack of protection for sellers. You can find more negative reviews of Fiverr on Sitejabber, where it has a rating of 1.63 stars from over 1,300 reviews.
Fiverr is an Israeli multinational online marketplace for freelance services. Fiverr’s platform connects freelancers to people or businesses looking to hire. Listings on Fiverr are diverse and range from “get a well-designed business card” to “help with HTML, JavaScript, CSS, and jQuery”. Wikipedia
CEO: Micha Kaufman (1 Feb 2010–)
Founded: 2010, Tel Aviv-Yafo, Israel
Headquarters: Tel Aviv-Yafo, Israel
Number of employees: 787 (2021)
Subsidiaries: AND CO Ventures, Inc., Stoke Talent Ltd., SLT Consulting, LLC, VeedMe Ltd.
Available in: English, Spanish, French, Dutch, Portuguese, Italian, German
Founder(s): Micha Kaufman; Shai Wininger
How Does Fiverr Work?
If you have unique skills that others might find helpful, Fiverr allows you to list them as gigs. Whether it’s copywriting, web design, social media marketing or video editing, you can start selling your skill.
To better understand how Fiverr works, there are two parties involved:
Sellers: A seller is anyone looking to sell a service to earn money. Simply put, sellers are freelancers showcasing their skills and services to prospective buyers. A seller lists their services on Fiverr alongside the amount they charge.
Buyers: A buyer is anyone looking to purchase a service on the platform. Buyers can use the search tool to browse seller profiles and find the ones who meet their requirements before placing an order. The bottom line is that buyers hire sellers to accomplish specific tasks.
Pros and Cons
Pros:
– Fiverr is a cheap way to get simple tasks done, such as logo design, voice-over, data entry, etc.
– Fiverr can also be a good way to find freelancers for more complex tasks, such as web development, video editing, SEO, etc.
– Fiverr has a wide range of services and categories to choose from, with over 400 categories and 8 verticals².
– Fiverr has a simple and seamless communication and transaction system, where you can chat with the seller, pay securely, and get your order delivered online¹.
– Fiverr allows you to filter and compare different sellers based on their ratings, reviews, portfolio, delivery time, and price.
– Fiverr has a resolution centre where you can request a refund or cancel an order if you are not satisfied with the work.
Cons:
– The quality of work on Fiverr can be very variable, depending on the seller’s skills, experience, and professionalism. You may get low-quality work or even plagiarized work from some sellers.
– There is no guarantee that the person you hire will do the work or deliver it on time. Some sellers may outsource the work to others, use bots, or disappear after getting paid.
– Fiverr charges a 5% fee to buyers and a 20% fee to sellers for each transaction. This can add up to a significant amount if you use Fiverr frequently or for large projects.
– Fiverr’s customer service can be slow or unresponsive at times, especially if you have a dispute or a problem with your order. Some users have complained about Fiverr’s customer service on Trustpilot and Sitejabber.
– Fiverr does not offer much protection or support for sellers, who may face unfair cancellations, chargebacks, negative reviews, or account suspension without warning. Some sellers have reported losing their income or reputation due to Fiverr’s policies or actions.
Fiverr Terms – What is a Fiverr Gig?
Gig: A service offered on Fiverr’s website. Gig example: “I will write you an excellent press release for $5”
Seller: A registered user (freelancer) who offers Gigs.
Buyer: A registered user who purchases Gigs (When a Gig is purchased, it’s called an order)
Post a Request: A buyers request for services (Gigs) if they have a specific need
What Is Fiverr Business?
Fiverr Business is a tailor-made freelance platform for larger teams and businesses that provides a more convenient experience.
This plan comes with collaboration and management tools that let businesses work with freelancers more efficiently.
Fiverr Business freelancers will be prioritized on listing pages over non-eligible gigs. This increases the chances of freelancers working with higher-end businesses—with ongoing needs and larger budgets.
It’s essentially a solution for larger businesses to collaborate with multiple top-notch freelancers all in the same place.
How To Avoid Scam On Fiverr?
I’m glad you asked. Scams are unfortunately a common problem on Fiverr, and you should be careful when dealing with sellers or buyers on the platform. Here are some tips on how to avoid scams on Fiverr:
– Only work with sellers who have a high rating and positive reviews. Read the seller’s gig description carefully before ordering. Make sure you understand exactly what you’re getting for your money. Be clear about what you want before placing an order, and make sure that the seller understands your requirements.
– Don’t pay for a gig upfront; use Fiverr’s Escrow feature to pay only after you’re happy with the work. Pay using Fiverr’s secure payment system, so that you can dispute any unauthorized charges.
– Only communicate and pay through Fiverr. Don’t share your personal information, such as your email, phone number, or credit card details, with anyone on Fiverr. Don’t accept any offers to pay or contact outside of Fiverr, as this can expose you to fraud and scams.
– If a gig seems too good to be true (e.g., $5 for a professional logo design), it probably is. Beware of sellers who offer unrealistic promises or prices, or who have no reviews or only generic star ratings. They may be trying to lure you into a scam or deliver low-quality work.
– Use Fiverr’s resolution centre if you encounter any problems or disputes with your order. If you are not satisfied with the work, you can request a revision, a refund, or a cancellation through Fiverr’s resolution centre. You can also contact Fiverr’s customer support if you need further assistance.
By following these simple tips, you can minimize the risk of being scammed on Fiverr. I hope this helps you have a safe and enjoyable experience on Fiverr.
How does Fiverr Pay?
Fiverr pays you 80% of your order fees, and you can withdraw your money through a variety of methods, including PayPal¹. Fiverr uses PayPal as a payment processing partner, which offers multiple ways to receive money from customers, such as a direct deposit into your bank account, using your balance in online payments, or cashing out via gift cards³. You can also accept credit and debit cards as a form of payment. Fiverr charges a 5% fee to buyers and a 20% fee to sellers for each transaction². You can withdraw your earnings once they are cleared, which usually takes 14 days for regular sellers and 7 days for top-rated sellers. You can choose from the following withdrawal methods:
–PayPal: This is the fastest and easiest way to get paid on Fiverr. You can transfer your money to your PayPal account instantly, with no minimum amount required. However, PayPal may charge you fees depending on your country and currency.
– Bank Transfer: This is a direct deposit service powered by Payoneer that allows you to transfer your money to your local bank account. You can set up your bank account details on Fiverr and link them to Payoneer. You can withdraw your money to your bank account within 2 hours, with a minimum amount of $20. However, there are fees associated with the service, such as transfer fees, currency conversion fees, etc.
– Direct Deposit (ACH): This is a service available only for US sellers that allows you to transfer your money to your US bank account. You can set up your bank account details on Fiverr and link them to Payoneer. You can withdraw your money to your bank account within 2 business days, with a minimum amount of $10. There are no fees associated with this service.
How To Become Top-Rated on Fiverr?
Becoming a top-rated seller on Fiverr is a great achievement that can help you get more exposure, orders, and income on the platform. However, it is not easy to reach this level, as you have to meet some strict requirements and maintain a high standard of service. According to Fiverr’s website, to become a top-rated seller on Fiverr, you must:
– Be active on the platform for at least 180 days.
– Have completed at least 100 orders (all time).
– Have earned at least $20,000.
– Have a 4.7-star rating over 60 days.
– Deliver a 90% response rate score over 60 days.
– Score a 90% order completion rate over 60 days.
– Achieve a 90% on-time delivery score over 60 days.
– Receive no warnings over 30 days.
Additionally, you have to be manually reviewed by Fiverr’s editorial team, who will evaluate your performance and quality of work. They will also consider other factors, such as your customer satisfaction, community involvement, and professionalism³. Therefore, you have to consistently deliver excellent work and service to your buyers, and follow Fiverr’s terms of service and policies.
Some tips on how to become a top-rated seller on Fiverr are:
– Offer unique and valuable services that stand out from the crowd and solve your buyers’ problems. Use high-quality visuals and clear descriptions for your gigs. Add extras and packages to increase your revenue and value.
– Provide remarkable customer care by responding quickly and politely to your buyers’ messages and requests. Communicate clearly and effectively throughout the order process. Ask for feedback and reviews after delivering the work.
– Always deliver on time and with quality by managing your time and workload efficiently. Use the out-of-office mode or limit your orders when you are busy or unavailable. Avoid cancellations or disputes by setting realistic expectations and requirements with your buyers.
– Keep learning and improving by taking Fiverr courses or other online courses to enhance your skills and knowledge. Stay updated with the latest trends and demands in your niche. Seek feedback and advice from other sellers or experts in your field.
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Top Most Active Categories In Fiverr
Fiverr has more than 300 categories. Here are just a few of the most lucrative types of jobs on Fiverr.
1. Graphic Design
If you’re a graphic designer, Fiverr is the right place to sell your services. If you design logos, clothes or cards, consider creating a gig on Fiverr. Starting prices for logo designer gigs range from $5 to over $3,000.
2. Website Development
Website development is another lucrative job you can land on Fiverr. One of the highly sought-after web development services on Fiverr is in the e-commerce niche. Top sellers charge from $10 for a simple task to more than $3,500 for a more comprehensive one.
3. Translation
If you are multilingual, you can use that to your advantage by translating documents and other projects on Fiverr. You can also offer to tutor people in the language and even market their products in that language. Top-selling translators charge more than $1,350 for a translating job.
4. Copywriting
Wordsmiths are in high demand on Fiverr, which is what makes copywriting a lucrative gig. As a copywriter, you can review products, write blog posts and website landing pages or author books. A top-selling copywriter commands as much as $1,850 on the platform.
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